When accepting a Job quotation you will have agreed the payment amount and the method with the Support Engineer. If you have agreed to provide payment up front then you will be required to pay the full amount before your problem can be fixed. All payments must be made using the Intellifix website which processes payment via PayPal.
Once a job quotation is accepted the payment amount and method is recorded. If you have agreed to pay after job completion then you will be asked if you want to pay for the job before disconnecting from the remote support session. If you decline then you will receive a reminder via email and a reminder will appear each time you login to the IntelliFix Website.
As soon as payment is due, a reminder will appear under the ‘My IntelliFix’ menu. Simply click the reminder and follow the instructions. If you have a PayPal account then you will be able to make a payment using your registered account. If you are not a registered member then you can still make a payment to the Support Engineer using your debit/credit card. Simply click on ‘Pay’ and follow the instructions.