Date - 06/02/2007

1 General:
We care about providing you with tools and information to manage and protect your online privacy. We have developed this privacy policy to inform you about what information this web site collects, who may receive that information, what we may do with the information, and how long we keep it. While we have made every attempt to make this policy as clear as possible, if you have any further questions about it, feel free to contact us.

Your Information:
We will not give out any information you submit at our site to any third parties except in compliance with a request of a law enforcement agency. Under no circumstances will your name, e-mail, phone number, address or any details you provide us with be sold to, or given to any other parties without your consent. We will never wilfully sell, lease, or rent any of your or your business' personally identifiable information to any third party.


Collected Information:
Your personal information is collected through our contact forms only. This website currently has no applications or programs that gather information from your computer without your consent. Users are required to give us contact information (e.g., your name and email address) and demographic information (e.g., your zip code). Certain information, such as your email address, is collected in order to verify your identity and for use in our records. Information collected at this website is kept in our records only as long as is necessary to provide requested services to our clients.

Security:
INTELLIFIX services do not take any session information (such as applications, chat, polling data, documents) provided by participants within a session. Your session data is never saved on the INTELLIFIX system or servers, with the exception of the information retained on our system that a session took place and also billing information. Further, the only means to participate in a support sessions is through the INTELLIFIX service by invitation and join process initiated by you.

Your INTELLIFIX Account Information is password-protected for your privacy and security.
In certain areas of the website INTELLIFIX uses industry standard SSL-encryption to protect data transmissions.
In other areas INTELLIFIX uses proprietary security methods to protect data transmissions. (e.g. when information is passed between participants or our data servers during a support session)
 

Information Collection and Use Practices:
INTELLIFIX receives Internet Protocol (IP) addresses from all users since this information is transmitted automatically by your web browser when you view a page.

Your IP address is also stored with our database when you use INTELLIFIX services.

Cookies:
A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a web site's computer and stored on your computer. Each site can send its own cookie to your browser if your browser preferences allow it. However, your browser only allows the web site to access the cookie it sent to you and does not allow the use of cookies sent to you by other web sites.

If your browser is set to explicitly deny the use of cookies, you may experience difficulty in using INTELLIFIX services (e.g. facilities that require you to "sign in" ). However, there are numerous areas of the site do not depend on the use of cookies in order for you to utilise them.

INTELLIFIX Practice regarding cookies.

• Access to information when you "sign in" allowing the site to deliver custom content
• Keeping track of any preferences that you have specified whilst you use the services
• Estimation of total traffic the site receives
• Requirement to re-enter your credentials after a certain amount of time has elapsed to protect you against
  others accidentally accessing your account or it's contents.
   

Data Storage:
Your account information

• When you register with INTELLIFIX your information may be replicated to other data storage servers that we employ to safe guard against data corruption, human error or malfunction occurring on a single data storage server.
• INTELLIFIX keeps your account information active in our registration database in order to provide you with immediate access to your personalised preferences each time you visit the site.
• If you notify INTELLIFIX to delete your account, we will mark your account as deactivated for a period of time yet it will still remain in our databases. This delay is necessary to discourage users from engaging in fraudulent activity. Once your account is permanently deleted, it may still exist in our backup of database information. However your account will be removed from our active database.
   

Changes to this Statement:
We may occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.